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The Life Support · Terms

Updated Sep 2026

Welcome to The Life Support. These Terms govern your use of our Hospital Management Software.

1. Introduction

Welcome to The Life Support ("we," "our," "us"). These Terms and Conditions ("Terms") govern your use of our Hospital Management Software, which includes the Doctor App, Patient App, and Ambulance App (collectively, the "Platform"). By accessing or using our Platform, you agree to be bound by these Terms. If you do not agree, please do not use our Platform.

2. Definitions
  • Patient – individual who uses the Patient App to book appointments, hospital beds, or ambulance services.
  • Doctor – registered medical professional using the Doctor App to manage appointments and provide medical services.
  • Ambulance Provider – individual or organization providing ambulance services through the Ambulance App.
  • Platform – The Life Support software ecosystem including Patient, Doctor, and Ambulance Apps.
  • Services – all services provided through the Platform including appointment, bed, and ambulance booking.
3–4. Acceptance & Eligibility

By creating an account or using any part of our Platform, you acknowledge that you have read, understood, and agree to these Terms. You must be at least 18 years old. For Doctors: you confirm you hold a valid medical license.

5. User Accounts

Registration: You agree to provide accurate, current, and complete information. Account Security: You are responsible for maintaining confidentiality of your login credentials. We may suspend or terminate accounts for violations.

6. Services Offered
Patient App
  • Doctor search & booking
  • Hospital bed booking
  • Ambulance booking & tracking
Doctor App
  • Appointment management
  • Patient history view
  • Availability schedules
Ambulance App
  • Booking management
  • Real-time location sharing
7. Bookings & Appointments

Appointments: Subject to doctor availability. Fees displayed at booking. Cancellation: Subject to policy; repeated cancellations may restrict accounts. Bed & Ambulance: Subject to availability; emergency bookings prioritized.

8. Fees & Payments

Consultation, bed, and ambulance fees are set by providers and displayed before booking. Payments processed via secure third-party gateways; we do not store card details.

9. User Conduct
You agree NOT to: use the Platform unlawfully, harass others, impersonate, upload malware, or provide false information. Patients: provide accurate info; arrive on time. Doctors: maintain professional standards. Ambulance providers: respond promptly.
10. Medical Disclaimer
IMPORTANT: The Life Support is a technology platform, not a medical provider. We do not provide medical advice, diagnosis, or treatment. In emergencies, call local emergency services immediately.
11–14. Telemedicine, Data, IP & Third-parties

Telemedicine: Virtual consultations are subject to regulations; doctor-patient relationship is solely between them. Privacy: see our Privacy Policy. Intellectual Property: Platform content is owned by The Life Support. Third-party links are at your own risk.

15–17. Disclaimers & Liability

Platform is provided "AS IS" and "AS AVAILABLE". To the maximum extent permitted by law, we disclaim all warranties. Our total liability shall not exceed the total fees paid by you in the preceding 12 months. You agree to indemnify us against claims arising from your use or violation of these Terms.

18–20. Emergency, Modifications, Governing Law

Emergency: Platform is not a substitute for emergency services. Modification: We may update these Terms; continued use constitutes acceptance. Governing Law: [Your Country/State] law applies.

21–25. Dispute Resolution & Contact

Informal resolution first; binding arbitration if needed. Severability, waiver, entire agreement. Contact us at:

support@healthforall.com
+91-XXXXXXXXXX